Terms and Conditions

These site terms explain the main rules that apply when you access or use the Mr Fortune Casino website, create or use a player account, place bets, play games, and take part in promotions. They are designed to set clear expectations for both you and the operator, so you understand what you can expect from the service and what the platform expects from you.

By visiting the site, registering an account, depositing funds, playing any game, or claiming an offer, you agree to follow these conditions of use. If you do not agree, please do not use the platform.

Who can use the platform (adults only)

Mr Fortune Casino is intended for adults.

To use the services, you must:

• Be at least 18 years old, or the higher legal gambling age that applies where you live.
• Make sure online gambling is legal in your location and that you are allowed to use an online casino service. This is your responsibility.
• Understand that Mr Fortune Casino may restrict or block access in certain countries or regions, and may limit specific games, payment methods, or promotions based on location and regulatory requirements.

Creating an account the right way

When you register, you agree to provide accurate, complete, and up-to-date information. This includes your name, contact details, address, and any other information requested during sign-up or later verification.

Key account rules:

• Your account must be registered in your own name and used only by you.
• You may create and use only the number of accounts permitted by the operator (normally one account per person/household/device/payment method where applicable).
• You must not attempt to register using false identities, temporary details, or someone else’s payment method.
• We may ask you to confirm or update information if it appears incorrect or outdated.

Identity checks and verification (KYC)

To protect players and meet legal and security requirements, Mr Fortune Casino may request documents or information to verify details such as:

• Identity and age
• Address
• Ownership of a payment method
• Source of funds or other account-related checks where appropriate

Verification may be required before certain actions are approved (including withdrawals) and may also be requested at any point during your relationship with the casino. If requested information is not provided within a reasonable timeframe, access to some features may be limited until verification is completed.

Keeping your account secure

You are responsible for maintaining the confidentiality of your login details and for all activity that takes place through your account, whether or not you personally authorized it.

Your player account is personal. You may not:

• Share your account with anyone else
• Transfer or sell your account
• Allow another person to place bets or claim promotions on your behalf

If you believe your account has been accessed without permission, contact support as soon as possible so we can help protect it.

Deposits, withdrawals, and your account balance

Deposits and withdrawals are processed using the payment methods offered on the cashier page. Availability can vary by country, currency, and account status, and methods may change over time.

Important points to understand:

• Minimum/maximum transaction limits may apply depending on the method used.
• Processing times can differ due to payment provider handling, security checks, weekends/bank holidays, or verification status.
• Withdrawal requests may be reviewed before approval, including checks related to identity verification, payment method ownership, responsible gaming, fraud prevention, and bonus requirements (where relevant).
• You are responsible for making sure you use a payment method you are authorized to use and that your deposit/withdrawal details are correct.

The casino may apply reasonable checks to protect players and the platform, including pausing a transaction while a review is completed.

Bonus rules you should read before opting in

Promotions (including match bonuses, free spins, and other offers) come with bonus terms that apply in addition to these platform rules. Always read the specific promotion details shown in your account or on the promotion page before taking part.

Common promotion conditions may include eligibility requirements, time limits, wagering requirements, game restrictions, and maximum cashout rules.

Examples of how bonus terms may work at Mr Fortune Casino (offer-specific terms may differ):

• Welcome offers may be split across multiple deposits, have a minimum deposit requirement, and include wagering requirements (such as 40x on bonus and deposit) within a set time window (such as 30 days).
• Free spins may apply to selected games only, must be used within a stated period, and may have capped winnings.
• Different game types may contribute differently to wagering (for example, slots may contribute more than table games).
• Some offers require verification before any withdrawal of bonus-related winnings is approved.
• Promotions may be limited by country/region and may not be available everywhere.

Where a promotion includes a maximum withdrawal or conversion limit, any amount above that limit may not be withdrawable. Unless otherwise stated for a specific offer, the platform’s general bonus cashout policy may limit withdrawals to C$5,000 per month across bonus-related winnings; any excess may be treated according to the applicable promotion rules.

Bonus access may be withheld or canceled where there is reasonable evidence of misuse, including multiple accounts, inconsistent identity details, or play patterns intended to exploit promotional conditions.

Game access, availability, and changes to the service

Mr Fortune Casino aims to provide reliable access to games and account features, but not every game, payment method, or promotion will be available at all times or in every location.

Access may be affected by:

• Your region and local restrictions
• Device compatibility, browser settings, or app limitations
• Scheduled maintenance or emergency updates
• Game provider changes, licensing limits, or technical problems

The operator may add, remove, suspend, or limit games, features, payment methods, or promotions at any time to keep the platform secure, compliant, and properly maintained.

Fair play expectations and prohibited behavior

Using the platform means playing fairly and using the service for personal entertainment purposes only.

Prohibited conduct includes (without limitation):

• Providing false information or using someone else’s identity or payment method
• Fraud, attempted fraud, or abusive chargebacks
• Collusion with other players or coordinated play intended to gain an unfair advantage
• Promotion misuse (including creating multiple accounts to claim offers, or other patterns that are reasonably viewed as “bonus abuse”)
• Attempts to manipulate games, results, software, or promotions
• Using bots, scripts, automation tools, or other unauthorized methods to play
• Interfering with the site’s systems, security, or normal operation

When Mr Fortune Casino may restrict access or take action

To protect players, the platform, and regulatory obligations, Mr Fortune Casino may take reasonable action when needed. This can include refusing service, limiting access to certain features, pausing promotional eligibility, delaying a withdrawal for review, or closing an account.

These steps may be taken where the operator reasonably believes that:

• The rules have been broken or the service is being misused
• Verification is incomplete or information appears inconsistent
• There is suspected fraud, chargeback risk, or security concerns
• Required checks related to responsible gaming, AML, or player protection are necessary

Where possible and appropriate, the casino will aim to handle reviews in a fair and timely way.

Errors, incorrect displays, and technical interruptions

From time to time, issues may occur such as game malfunctions, interrupted sessions, incorrect bonus credits, display mistakes, pricing/odds errors, or incorrect balance updates caused by technical faults.

If an error is identified, Mr Fortune Casino reserves the right to correct obvious mistakes and to address the impact of technical issues in a reasonable way. This may include adjusting balances to reflect the intended result, voiding bets affected by a malfunction, or reversing incorrectly credited bonuses.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money. You are responsible for choosing play that is within your limits.

Mr Fortune Casino may provide responsible gaming tools (such as deposit limits, session limits, cool-off periods, or self-exclusion) and encourages you to use them if gambling stops feeling manageable. Please review our responsible gaming resources here: Responsible Gaming.

Intellectual property and permitted use

The website and its content—such as branding, logos, design, text, software elements, and other original materials—belong to Mr Fortune Casino and/or its licensors.

You may use the site for personal, non-commercial purposes only. You must not copy, reproduce, modify, republish, distribute, or commercially exploit any site content unless you have written permission from the rights holder.

Third-party game providers and external services

Some parts of the platform are delivered through third parties, including game studios, payment processors, identity verification services, and other technical partners. These services may be subject to their own availability limits, maintenance windows, and technical requirements.

Mr Fortune Casino is not responsible for issues caused solely by third-party systems outside the operator’s reasonable control, but will make reasonable efforts to support players when a provider-related issue affects gameplay or payments.

Limitation of liability (in plain language)

Mr Fortune Casino works to provide a secure and functional service, but is not responsible for losses or damages caused by factors such as:

• Internet disruptions, device issues, or unsupported browsers
• Player mistakes (including incorrect payment details or accidental gameplay decisions)
• Third-party outages or payment provider delays
• Events outside reasonable control (for example, infrastructure failures or other force majeure situations)
• Misuse of the service or breach of the platform rules

Nothing in these service terms limits any consumer rights that cannot legally be excluded under applicable law.

Service provided “as is” and “as available”

The website, games, and related services are provided on an “as is” and “as available” basis. This means access may occasionally be interrupted, features may change, and errors can occur. Mr Fortune Casino does not promise uninterrupted availability or error-free operation at all times.

Updates to these conditions of use

Mr Fortune Casino may update these service terms from time to time to reflect changes in the platform, security practices, legal requirements, or operating procedures.

The latest version published on the website applies from the date it is posted, unless a different effective date is clearly stated. You should review this page periodically to stay informed of updates.

Related policies you may need to review

These platform rules should be read together with related policies that also apply to your use of the service, including:

• Privacy Policy
• Cookie Policy
• Bonus-specific promotion terms shown on the relevant offer page or within your account
• AML/KYC or player protection notices where applicable

Contact Mr Fortune Casino

If you have questions about these site terms or how the platform works, you can contact Mr Fortune Casino support using the official channels:

• Email: support@mrfortune.com
• Phone: +35620341626
• Live chat and FAQ are also available on the website.

Using the platform after reading these conditions means you understand the core account rules, player responsibilities, and service limits described above—and you agree to follow them while you play.